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February 1, 2012
TO: Designated Agency Ethics Officials
Alternate Designated Agency Ethics Officials
FROM: Joseph E. Gangloff
SUBJECT: Realignment of Desk Officer Services
In order to improve service to agencies and to enhance continuity of operations, The U.S. Office of Government Ethics is implementing a new service model focusing on the desk officer and education support traditionally provided to agencies. Beginning on Monday, February 6, 2012, a team of OGE specialists will be assigned to each agency. The team approach will allow agencies to access a single point of contact for the full range of services currently provided through multiple contact points, including:
Teams will be reaching out to agencies to introduce themselves and to schedule meetings with the agencies they support. Ethics officials are invited to contact their teams via the email addresses and telephone numbers attached.
This new customer service model will better assist agency ethics officials in meeting the daily demands of the executive branch ethics program. If you have any questions about the new team approach, please contact Matthew S. Cross, Associate Director, Program Services and Education Division, at (202) 482-9250.